Transparent booking & clear fees

At Viaserena Mediation, we believe in straightforward processes and clear communication. Learn how to book your session and understand our transparent fee structure, designed to support your journey to resolution without hidden surprises.

How to book your mediation session

Booking a mediation session with Viaserena Mediation is a clear and simple process. We are here to guide you every step of the way, ensuring a suitable and convenient experience.

Step 1: Initial Consultation (Pre-Mediation Session) Individual initial 40 minutes consultation session. This session is designed to explain the mediation process in detail and assess its suitability for your specific situation.
Step 2: Joint Sessions Private joint mediation sessions are available for a variety of disputes, including family, workplace, and community matters. These sessions are tailored to your needs.
Step 3: Fee Agreement All fees will be thoroughly discussed and agreed upon with all parties involved before any sessions take place, ensuring complete transparency and no hidden costs.
Step 4: Session Progress The total number of sessions required will depend on the progress made throughout the mediation process. We work with you at your pace to achieve the best possible outcome.

To arrange a consultation or mediation session, please contact us by phone, WhatsApp, email, or through our contact form. We will do our best to accommodate a suitable date and time for you.

Please note: To ensure privacy and confidentiality, all consultations and mediation sessions are arranged by prior appointment only.

Our clear and transparent fees

At Viaserena Mediation, we value transparency and client trust. Our fee structure is designed to be straightforward, with no hidden or unexpected costs.

Service Fee structure
Pre-Mediation Session €80 per party.
Joint Sessions €200 per 1-hour session. *Fees may be shared equally between the parties or otherwise arranged by mutual agreement prior to the mediation sessions taking place.